Privacy Policy

Who we are

Fair Garage Repair Windermere is a garage door contractor operating in Windermere, Florida and the greater Orlando area, holding Florida contractor license #93-2002026. This page explains what we collect through this website, why, and what we do with it.

If you want anything on this page explained, or you want your information removed, call (689) 407-8963 or email us at the address at the foot of this page.

What we collect

We only collect what we need to respond to you and to keep the site working.

• Details you send us through a form on this site: your name, phone number, address or zip code, the service you need, and anything you write in the message field.
• Details you give us on the phone when you book work, which are used to schedule and complete that work.
• Basic technical information your browser sends to any website, such as your IP address, browser type and the pages you visited, used to keep the site running and to understand which pages are useful.
• Anything you choose to include in a review left through a third party review platform displayed on this site.

What we do not collect

We do not ask for payment card details through this website. We do not knowingly collect information from children. We do not buy contact lists, and we do not sell, rent or trade your information to anyone.

Why we use it

Your information is used to contact you about the service you asked for, to schedule and carry out the work, to keep a record of what was done on your door, and to answer questions afterwards.

We may also use it to follow up on a quote you requested. If you would rather we did not, say so and we will stop.

Who else sees it

A small number of service providers process data on our behalf so this site can function. They are only permitted to use it for that purpose.

• Our website host and the platform this site is built on, which store form submissions and site content.
• Our email provider, which delivers form submissions to us.
• A third party review platform, which displays reviews on the site and sets its own cookies. Its own privacy policy applies to that widget.
• Analytics, if enabled on this site, which reports on visits in aggregate.
• We will also disclose information where the law requires it.

Cookies and tracking

This site uses cookies to keep it working correctly and to remember settings. Third party components, including the review widget and any analytics or advertising tools that may be enabled, can set cookies of their own.

You can block or delete cookies in your browser settings. Parts of the site may not behave correctly if you do.

How long we keep it

Enquiries that do not become jobs are kept only as long as they are useful for following up. Records of work carried out are kept longer, because a door's service history matters when we come back to it and because business records have to be retained.

If you want your information deleted, contact us and we will remove what we are not required to keep.

Your choices

You can ask us what we hold about you, ask us to correct it, or ask us to delete it. You can ask us to stop contacting you at any time and we will.

• To make a request, call or email using the details at the foot of this page.
• We may need to confirm who you are before acting on a request about someone's personal information.
• Florida and federal law may give you additional rights depending on your circumstances.

Security

This site is served over an encrypted connection and access to form submissions is limited to people who need it to do the work. No system is perfect, and we will not claim otherwise. If something goes wrong that affects you, we will tell you.

Links to other sites

Some pages link to outside resources such as county permit pages, code authorities and industry bodies. Those sites have their own privacy policies and we are not responsible for how they handle your information.

Changes to this policy

If this policy changes, the updated version will be posted here with a new date at the top. Continuing to use the site after that means the updated policy applies.